CHANDER, Prabhat; JAUHARI, Dr. Sangeeta; PREETY, Dr.; PANDEY, Dr. Megha; LODHI, Natasha; CHOUDHARY, Dr. Nilesh. The Effect of AI-Based Hotel Services on Customer Experience and Customer Retention in Five-Star Hotels: The Moderating Role of Perceived Service Quality. International Journal of Artificial Intelligence and Machine Learning, [S. l.], v. 6, n. 11s, p. 99–110, 2026. Disponível em: https://mail.svedbergopen.com/index.php/ijaiml/article/view/2114. Acesso em: 23 sep. 2026.